Spring, Cr-Si Ht High Travel 3.570" 10" X 400 Lbs/In. Pigtail Silver Pc

Ground Shipping

·         In stock items ship same day if your order is placed by 5:00 PM EST*

·         Orders placed after 5:00 PM EST will be shipped the following business day (Orders placed on Saturday & Sunday will ship Monday)*

·         515 Innovations uses a Flat Tiered Shipping rate based on order amount. Free Standard Ground Shipping is valid on most orders $199.00 and over that ship within the contiguous United States only.

Shipping Exceptions*

Air and Truck freight may apply to Oversized or Heavy items requiring delivery via carrier service. Any questions related to extra shipping charges can be answered via email to customerservice@515i.com.

Returns

Shipping on the original invoice is non-refundable and will not be included in your refund. Returns are sent to a return center that processes many packages every day. Because of this, the return process can take up to 30 days to complete. The refund will total the amount of the original product and business tax, minus the $4.50 surcharge for returns. To make sure that the item(s) get quickly processed and credited, please follow these simple steps. We will be happy to make sure your returns are properly credited.

 Returns Instructions

1.  Email us at customerservice@515i.com. Request a RGA (Returned Goods Authorization) number for the merchandise you wish to return. All merchandise to be returned must be accompanied by an RGA number and be in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet these criteria may be subjected to an additional handling fee or refusal.

2.  Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back. Print your RGA number on the outside of the shipping carton. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can’t sell a box that is defaced.

3.  Include a copy of the original invoice showing when the part was purchased. Please include this information with the merchandise you’re returning. Returns will be assessed a $4.50 processing fee per RGA number. We’re sorry, but we cannot accept returns on special order and/or non-stocking items.

Refusals

All refusals will have a $25.00 handling charge and applicable freight charges billed to the customer’s account.

Stock Adjustment

There will be a handling charge on all returns purchased longer than two weeks prior to return that is not accompanied by a 2 for 1 offsetting order.