FAQ

1. What are the terms?

All orders are shipped C.O.D. unless satisfactory credit arrangements have been made. Our open account billing period ends on the 25th. The statement is due in full net 10th. Any account not paid in full net 15th will be placed on C.O.D. A service charge of 1-1/2% per month will be charged on all past due accounts.

1. Email our sales department. One of our sales representatives will respond back to you. In your email please request an RGA (Returned Goods Authorization) number for the merchandise you wish to return. All merchandise to be returned must be accompanied by an RGA number and be in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet these criteria may be subjected to an additional handling fee or refusal. 2. Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back. Print your RGA number on the outside of the shipping carton. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can’t sell a box that is defaced. 3. We need the invoice number or, better yet, a copy of the original invoice showing when the part was purchased. Please include this information with the merchandise you’re returning. Returns will be assessed a $4.50 processing fee per RGA number. We’re sorry, but we cannot accept returns on special order and/or non-stocking items.

There will be a handling charge on all returns purchased longer than two weeks prior to return that is not accompanied by a 2 for 1 offsetting order.
Warranty claims must be made before the parts are installed. Due to the nature of their use, racing parts are not covered by warranty once they have been used. When it has been determined the part is defective we will either replace it or send you a refund. No refunds will be given on shipping charges.
All refusals will have a $25.00 handling charge and applicable freight charges billed back to the customer’s account.
For right now we only accept credit cards.